Contact Dank Cannabis
Have a question or just want to say high? Our team is here to help with everything from product recommendations to order tracking. Reach out to us using the form below, give us a call, or visit one of our Calgary locations.
How Can We Help You?
Please select a topic below so we can route your message to the right team. Whether it's tracking an order or checking store stock, we're here to help.
Customer Inquiries Contacts
Questions about our Calgary dispensaries or same-day delivery? Our team is here to assist with local orders and Alberta mail shipping
hello@dank.ca
Set store email in Admin > Stores
403-775-888
Set store phone in Admin > Stores
Hours vary by location
Local store times
Questions about our Calgary dispensaries or same-day delivery? Our team is here to assist with local orders and Alberta mail shipping
hello@dank.ca
Set store email in Admin > Stores
403-775-888
Set store phone in Admin > Stores
Hours vary by location
Local store times
Got questions? We have answers for you
What valid ID is required to purchase cannabis online?
You must be 18+ and provide valid government-issued photo ID such as a driver's license, passport, or Alberta ID card at the time of delivery or pickup.
Can I browse the menu before creating an account?
Yes. You can explore our cannabis menu, compare products, and review pricing before signing in. You'll only need to complete account verification when you're ready to place an order.
What payment methods do you accept?
We support secure online payments for most orders, and certain fulfillment options may also allow in-store or on-delivery payment depending on your location and selected service.
How do I track my cannabis order after checkout?
Once your order is confirmed, we'll send live status updates by text and email when available. Delivery orders also receive tracking details so you know exactly when to expect your package.